Any products purchased from Coffeetec.com may only be returned with prior written authorization. Any products authorized for return shall be subject to a 20% restocking fee. All return shipping costs are handled and paid for by the customer. Refund is by means of a customer credit that may be used against future purchases only.
Coffeetec is not responsible for any manufacturer's units and/or designs.
ALL used equipment is sold "AS IS" condition by the seller. It is strongly suggested that the buyer personally inspect the equipment prior to finalizing the purchase.
An inspection appointment can only be scheduled after payment in full is received. Should the buyer decide not to purchase, a 5% fee or $1,000, whichever is smaller will be held as a credit for the buyer toward future purchases on Coffeetec.com.
Return for warranty repair or service will only be accepted with prior return authorization. Any damage by carrier needs to be reported within 24 hours of delivery.
Coffeetec does not warrant any products sold on its website, only manufacturers warrant products sold on Coffeetec.com.
Any defective part or item should be notified in writing within 5 days of delivery.