Scott Plail, President + CEO
Scott brings more than 30 years of consumer goods development and brand management corporate and entrepreneurial experience to his role as President and CEO. As a results-driven corporate leader, he’s worked with Fortune 500 companies to identify industry trends, product development, and marketing for brands at Colgate Palmolive, Schering-Plough, Revlon, Inc., Brown & Williamson, and Unicept (Black Mountain Gold Coffee).
Scott is at the helm of our management and business operations, implementing new global initiatives, positioning CoffeeTec as a global resource for the coffee industry, and introducing new technology.
Away from the office, you’ll find Scott enjoying water sports, racing cars, golf, and scuba diving. He’s also a trained chef, so food and drink are a big part of his relaxation, and he loves to share that with family and friends.
Nick Holman, VP of Engineering
San Francisco, CA
Nick has been involved with CoffeeTec since 2005 and we count on his expertise with commercial evaluations of used equipment and technical project oversight. Nick is always happy to roll up his sleeves to keep a customer facility up and running, and is a critical part of our sales, marketing, and customer service groups’ technical operations. Nick is excited to help move CoffeeTec forward by better utilizing website technologies and digital and social marketing, providing excellent customer service, and working on new projects that will revolutionize the coffee industry.
Nick loves international travel and experiencing different cuisines and cultures — perfect for sampling different teas, coffees, beer, and wine. He also enjoys the simple pleasures: reading, cycling, and cooking (and he’s a recent keto convert!).
Karel Miller, Customer Care Manager
Karel has kept everything running smoothly in our Sandpoint, ID office since she joined us in July of 2018. From customer service, to processing orders, listing equipment, and more, she’s our “Jane of all trades.” Before joining us, she was in restaurant management, so she certainly knows how to keep many plates spinning at once — a handy skill to have for keeping the CoffeeTec team in line!
Her hands-on knowledge for Coffee Roastery Equipment is extensive as she spends countless hours on calls fulfilling our customer's needs.
Karel’s passion is her family. She has three adorable grandchildren, likes to indulge in “retail therapy,” and loves working on home projects.
Darko Dermnovic, Director European Operations
Darko heads up our European Operations. He started working in the Export/Import business way back in 1982 with many different types of food products. Today he has solid relationships with the likes of Coca Cola Co. Anheuser Busch, Grupo Modelo, Brown Forman & Proctor and Gamble, to name only a few.
Darko has been in the coffee business since 1989, mainly in the sale of green coffee beans in Brasil, India and Europe. Today he specializes in used Coffee Roastery Equipment including roasters, grinders and packing machines.
He lives in Vienna Austria with his family.
Growing up during the expansion of the internet, Rich has a deep foundational knowledge of technical systems and how they function to shape our daily lives. These days Rich focuses on working with e-commerce for CoffeeTec and helps them craft front-end pages for customer experience and product offerings.
Due to the rapid rise and increased competition within the e-commerce space, Rich utilizes proven direct marketing techniques that are fused with current-day e-commerce pages in order to present and unbundle the product in an easy-to-consume format for new and existing CoffeeTec customers.
CT Bean, Chief Spokesbean
CT is passionate about all things coffee and CoffeeTec. On any given day, you'll find him leading brainstorm sessions with team members to create just the right marketing messages for our customers. He's also the wordsmith wizard behind most of our blogs, FAQs, coffee tips and trivia, and social media posts. Given his Arabica heritage, CT comes from a long line of coffee educators, and we're lucky to have him share his coffee expertise with our team.
CT's a bit of a "bean of all trades," a rambling man who's a self-proclaimed origin trip junkie. When he's not spreading the CoffeeTec message, he spends his time as the drummer for his long-time cover band, "The Rolling Destones" (they just released their latest single, "Afterburn"), participating in international fly-fishing tournaments, and mastering the perfect pour-over. He also cooks up a mean gumbo, hands-down the most requested dish at our staff potlucks!
Follow CT Bean on Twitter.